Returns & Exchanges

At COAI, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, your refund will be processed to your original payment method within 5-7 business days.